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BJSW Advance Access originally published online on December 19, 2005
British Journal of Social Work 2006 36(8):1411-1429; doi:10.1093/bjsw/bch406
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© The Author 2005. Published by Oxford University Press on behalf of The British Association of Social Workers. All rights reserved.

Risk Management Paradigms in Health and Social Services for Professional Decision Making on the Long-Term Care of Older People

Brian J. Taylor

Brian Taylor is Lecturer in Social Work in the School of Sociology and Applied Social Studies at the University of Ulster, Northern Ireland. His particular interests include assessment, care planning, risk, decision making and evidence-based practice.

Correspondence to Dr Brian Taylor, University of Ulster at Jordanstown, Department of Social Work, Shore Road, Newtownabbey BT37 0QB, Northern Ireland. E-mail: bj.taylor{at}ulster.ac.uk

Risk management systems and structures are developing rapidly within UK health and personal social services. However, the risk management strategies of organizations need to take into account the conceptual frameworks used by professionals. This grounded theory study used data from nineteen focus groups and nine semi-structured interviews (ninety-nine staff in total) to explore perspectives on risk and decision-making regarding the long-term care of older people. Focus group participants and interviewees comprised social workers, care managers, consultant geriatricians, general medical practitioners, community nurses, occupational therapists, home care managers and hospital discharge support staff. Social work and health care professionals conceptualized risk and its management according to six paradigms that appeared to be in a state of reciprocal tension: (i) Identifying and Meeting Needs; (ii) Minimizing Situational Hazards; (iii) Protecting this Individual and Others; (iv) Balancing Benefits and Harms; (v) Accounting for Resources and Priorities; and (vi) Wariness of Lurking Conflicts. The effective translation into practice of risk management strategies needs to address the complex and often contradictory issues facing health and social services professionals.

Keywords: community care, decision making, health and social services, older people, risk management


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