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BJSW Advance Access originally published online on May 3, 2005
British Journal of Social Work 2005 35(7):1005-1022; doi:10.1093/bjsw/bch199
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© The Author 2005. Published by Oxford University Press on behalf of The British Association of Social Workers. All rights reserved.

Accounting for Ethical Difficulties in Social Welfare Work: Issues, Problems and Dilemmas

Sarah Banks and Robin Williams

Sarah Banks is Reader and Robin Williams is Senior Lecturer in the School of Applied Social Sciences at the University of Durham.

Correspondence to Sarah Banks, School of Applied Social Sciences, University of Durham, Elvet Riverside 2, New Elvet, Durham. DH1 3JT. E-mail: s.j.banks{at}durham.ac.uk

This paper is a preliminary exploration of social welfare practitioners’ accounts of ‘ethically difficult situations’. It describes variations in the ethical vocabulary and form of these accounts. Analysis of practitioners’ own accounts (as opposed to ‘textbook’ cases) draws attention to the ways they construct events, actions and qualities of character as ethically significant and highlights the qualitative distinctiveness of ethical dilemmas, where seemingly irresolvable choices leave a residue of moral loss, regret or guilt.

Keywords: Ethics, social welfare work, accounts, dilemmas


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