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© British Association of Social Workers

Predictors of Stress Amongst Social Workers: An Empirical Study

JOHN A. COLLINGS and PHILIP J. MURRAY

John Collings is a psychologist with degrees from the Universities of Manchester, Leeds and Bradford. He has been engaged in several international research projects on quality of life and epilepsy, and his other main interest is in occupational choice and occupational stress. He is currently Professor of Psychology at Leeds Metropolitan University

Philip Murray is a practising social worker and obtained his first degree from the University of Bradford. He also holds a research degree from Leeds Metropolitan University, and is currently a social worker with Bradford Social Services, specializing in the mental health field. He has particular interests in social worker stress and in devising strategies to alleviate stress in the workplace

Correspondence to Professor John Collings, Faculty of Health and Social Care, Leeds Metropolitan University Calverley Street, Leeds, LS1 3HE, UK

Summary

Much of what is known about stress amongst social workers is anecdotal and there is a dearth of systematic research findings on the subject. This questionnaire study examined the perceptions of work-related stress, and factors contributing to high and low levels of stress, in a sample of 243 social workers drawn from four local authorities in northern England. The sample was broadly based in terms of a range of personal background factors, and included social workers in urban, rural and semi-rural locations. A measure of overall stress was constructed encompassing psychological and physical aspects, and which permitted an analysis of the relative importance of predictor variables. A variety of rating scales was used to assess aspects of the work environment and perceived stressors. The most powerful predictor of overall stress that emerged related to the pressure involved in planning and reaching work targets. The study also identified certain caseload and supervision-related predictors of stress, but, apart from age and marital status, personal background factors seemed of weak predictive power. Social workers' perceptions of their image in society seemed an additional source of pressure. The study findings suggest a need for combining organizational with individual oriented initiatives to combat stress.


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