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© British Association of Social Workers

How can we Measure the Effects of Client Participation on the Effectiveness of Social Work Intervention?

ALAN S. YORK and HAYA ITZHAKY

Alan York was born in England and received his BA (in law) from Trinity College, Oxford in 1962. In 1963 he emigrated to Israel, took a certificate in Community Social Work in Tel Aviv and worked as a community worker in an immigrant development town. He returned to England in 1970 and took his MA in Social Work at Leicester in 1972. He received his doctorate (in sociology) at Bar-Ilan University, Ramat-Gan, Israel in 1979.

Haya Itzhaky was born and brought up in Israel and graduated from the School of Social Work at Bar-Ilan University in 1973. She worked as a community worker in an immigrant village, and took her MA (in social work) and her doctorate (in sociology) in Bar-Ilan.

Both Dr York and Dr Itzhaky teach in the School of Social Work at Bar-Ilan University, where they are in charge of the community work specialization.

Dr A. S. York, Bar-Ilan University, School of Social Work, 52 900 Ramat-Gan, Israel.

Summary

This paper examines the concepts of client or citizen participation in community work and of effectiveness in social work and other related fields. It surveys and summarizes the literature in these two fields, focusing on how the two key concepts are empirically measured. After examining the literature on the effects of citizen participation on community work intervention, the paper puts forward an operative model for both researchers and practitioners to measure how the participation of clients can make community work more effective and productive.


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