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© British Association of Social Workers

Client Responses to Family Conciliation: Achieving Clarity in the Midst of Confusion

BOB SIMPSON, JUDY CORLYON, PETE McCARTHY and JANET WALKER

The four authors were all members of the Conciliation Project Unit which was established to investigate the costs and effectiveness of family conciliation in England and Wales. Together they were responsible for carrying out the evaluation exercise on the effectiveness of conciliation. The team have continued to work together in the field of conciliation and dispute resolution research in the Family and Community Dispute Research Centre at the University of Newcastle. Janet Walker is the Director of this Centre.

Correspondence to Dr. R. Simpson, Family and Community Dispute Research Centre, Claremont Bridge, University of Newcastle upon Tyne, NE1 7RU.

Summary

The present paper deals with one particular issue raised in the course of a major piece of evaluation research into the effectiveness of family conciliation in England and Wales. From accounts of clients it became apparent that many of them were experiencing some confusion and misunderstanding regarding the processes they were undergoing. These confusions are described and their implications for conciliation and the divorce process in general are discussed. The paper concludes with some suggestions as to how this confusion may be minimized through the development of a broad-based and independent agency offering a comprehensive range of services for those experiencing difficulties arising from the break-down of an established relationship.


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