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© British Association of Social Workers

Social Service Teams and their Managers

PETER B. SMITH

Peter B. Smith is Reader in Social Psychology, School of Social Sciences, University of Sussex.

Summary

A study is reported of the perceived effectiveness of teams of social workers and their managers. Prior studies are reviewed and shown to give disproportionate emphasis to the supervision element in the manager's task. It is shown that in the sample of teams studied the correlates of perceived team effectiveness were quite different in area teams from those found in social work teams. Social work teams required a manager who was primarily supportive, whereas in area teams the manager's role was found to be less important than were group process variables.


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